At CRAIE, each bottle is curated and delivered with the utmost care to ensure an exceptional experience.
[Shipping]
Delivery is complimentary across all regions of France.
We are also pleased to offer complimentary international shipping for our customers abroad.
[Returns & Exchanges]
Due to the nature of wine, we are unable to accept returns or exchanges for bottles that have been opened or consumed.
Requests for returns or exchanges may be made within 7 days of delivery. Unfortunately, we are unable to accommodate requests beyond this period.
[Fees & Duties]
Our product prices include shipping as well as applicable import duties and taxes.
In the case of a return or exchange, round-trip shipping fees and any related duties or taxes will be the responsibility of the customer.
We appreciate your understanding and thank you for choosing CRAIE.